The smart way to manage technical support
With the Ticket System extension, you will be able to track your customer support requests, organise them according to priority and provide highly professional support to all customers of your Interactive Spares portal.
Customers, in turn, will have a summary panel with all the tickets they have sent, they can monitor the progress and send attachments as photos or documents.
A handy search field will help you quickly find all tickets for a certain customer or tickets that contain a specific keyword.
