Warranties and Claims

Manages the entire warranty activation and warranty claims handling process.

Available in these plans

Manage activations and guarantee claims without multiple emails and spreadsheets.

Forget the long email chains, scattered documents, and inefficiencies in collateral management. With Interactive Spares, you can automate the entire process, reducing errors and improving customer satisfaction. All warranty claims in one platform, accessible everywhere!

You will no longer miss a message

All messages exchanged with the dealer are stored in chronological order within the warranty intervention card. In this way, all the operators of the assistance service have the situation under control.

Annexes

Easily customise the attachment types the dealer needs to send you, choosing which ones to make mandatory and which ones to make optional.

Spare parts list

The dealer selects the components to be replaced under warranty directly from the connected spare parts catalogue, eliminating any possibility of error.

Refunds

Set up fixed or variable refunds such as mileage refunds and labour hours.

Statistics

Easily consult the statistics on the serial numbers with the most interventions and on the most frequent defect codes.

Related Add-ons

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