MDB chooses Interactive SPares to create the after-sales portal

MDB on-line parts catalogues -
MDB has chosen the Interactive SPares software platform to create its own online portal dedicated to the sale of spare parts and requests for technical assistance and warranty support.

MDB specialises in manufacturing professional, remote-controlled machinery for green maintenance

Thanks to the Interactive SPares platform, MDB dealers around the world can order spare parts by just clicking on the exploded view of products and therefore without the worry of making mistakes. Furthermore, thanks to a personalised module for managing warranty requests and technical interventions, MDB can receive updated information and statistics on the machinery with most requests for intervention and parts replacement.