HARVEST INTERNATIONAL Inc. has chosen Interactive SParesOctober 21, 2019
Shantui America Corp., based in Miami, Florida, chose Interactive SPares
as software platform to develop its spare parts and after sales service portal
Founded in 1980 in China, Shantui
originally produced parts
and engines for earth-moving, construction and hoisting machinery. Today it is one of the 50 major global manufacturers of the construction equipment and one of the 500 top Chinese manufacturers. Shantui has established a solid sales network and customer service system and its products, among which bulldozers, construction equipment, hoisting machinery and road paving equipment, are sold in more than 150 countries around the world.
With the new portal, Shantui America is now able to share electronic spare parts catalogues
with its dealers, to receive quote requests, to sell spare parts, to manage warranty activations and warranty service requests
, to e-mail marketing
campaigns to all users.